How to create Adverts on the marketplace

We have two types of adverts on the marketplace: Service or On Demand adverts. The instructions here will outline how to create a Service advert, with the On Demand instructions including all steps outlined here (just without the date, time and registration form being set).

Service vs On Demand Adverts Explained

Service Adverts are adverts where you create a set date, time, and location for your program. There is a set price, where registration and payment are made through the marketplace.

On Demand Adverts are 'listings' on the marketplace for a particular program or session, where potential customers can contact the provider directly by leaving an enquiry. These enquiries can be converted into payment via the marketplace. See article on Custom Invoices.

How to Create a Service Advert


  • Login to your Ride Nation account.

  • Select New service advert under Advert Management, on the left hand side of your screen.

  • Select the category/s you would like your advert to appear under.

  • Select Age Group 'tags' for your program. This is the age group that your program or session is designed to cater for. Ensure you click Add after each tag.

  • Repeat this for Skill Level, Discipline and Inclusivity. You must have at least one tag selected for each.

  • Enter the name of your program in Title.

  • Enter any Features of your program. Eg. Free bike hire, Level 2 Coach in attendance.

  • Include a Description of your session or program. Try and include a catchy opening line, intended outcomes of the session/s, important information, etc.

  • In the Terms and Conditions section, include anything that participants must bring to your session or adhere to when attending. Eg. Participants must adhere to COVID Safety protocol. Participants must bring their own helmet.

  • Upload at least one image. We encourage the use of high quality, inclusive imagery, with limited text overlaid onto the image.

  • You have the option of adding a PDF document to your advert. Eg. Inclusion of COVID protocol for the session, session outline.

  • You have the option of adding a YouTube video to your advert. You can paste the YouTube link and the video will appear with your images on your advert.

  • Click NEXT: Define your service.

  • Add a Start Date, Start Time, End Date and End Time to your advert. For more information on how to make this work with sessions that run over multiple days, see the additional videos below.

  • You can tick Online Only if your event is virtual.

  • Type the Location of where your program will occur. This must be recognisable on Google Maps.

  • Change Repeats if the program is recurring. Note, please watch videos below to ensure this is the best option for you.

  • Update Ticket Sales Finish to when you would like registrations to close for your advert. Participants will not be able to register beyond the start time of your advert.

  • Click Save.

  • Click Add New Appointment Slot. The Appointment Slot refers to the option that the participant is booking. Eg. You may have a Kids session and an Adults session.

  • Select from Plan the date from above, that this appointment slot is for.

  • Name the Appointment Type. If you only have one appointment slot, you may call this Booking for One.

  • Leave the Appointment Subtype blank.

  • Update the Price of this Appointment Slot.

  • If you want to run a 'sale' on your advert, you can update the Sale Price, which will replace the Price.

  • Add the Quantity, which refers to the amount of spots you have available for this session.

  • Leave Min Purchase and Max Purchase.

  • Click Save.

  • Under Create you registration form and Please select one of the following options, click the drop down and select Registration - Additional information required.

  • Click New Form.

  • If you wish to ask any questions other than First Name, Last Name and Email Address, you can click Add question.

  • Enter the Question you want to ask into this box. Eg. Gender.

  • You can change the Question type to ensure the answer box will match the selection. You can use Drop down if you wish to provide the options to a participant. You can then put the options you would like them to choose out of in each Answers box. *Eg. Asking for gender, you can provide Male, Female, Non-Binary and Rather Not Say in each Answers box.

  • To make a question mandatory to answer, click the This question must be selected button.

  • Click Add question for each additional question or field you add.

  • Name the form in Form name and click Make this form available for your other adverts, to ensure you don't need to recreate this form each time you set up an advert.

  • Click Save Form.

  • Click Save, as your advert is complete.

  • You will be taken back to the My Adverts page. You can now preview your advert by clicking the 'eye' button in the top right hand corner of your advert listing.

  • If you need to edit the advert, click the pencil button.

  • When ready to publish your advert, tick the box next to Status, where it currently says Not Published. Note, once you tick this button, it will show as Not Displayable until a Ride Nation team member has checked the advert and allowed it to go live.

  • When participants begin registering for your advert, you will be notified via email. You can also check registrants by clicking the 'clipboard' button in the top right hand corner of your advert listing. This will show you who has registered. You can click Download order history and a csv file download will pop on your screen to be opened.

How to Create a Multiple Appointment Slots on the Same Day

How to Adverts for Multiple Days Where Participants Pay Per Day